Abuse of wheelchair users on trains revealed

8 May 2013

More than four in ten wheelchair users have been verbally or physically abused on trains (Picture: PA)More than four in ten wheelchair users have been verbally or physically abused on trains (Picture: PA)

More than four in ten wheelchair users have been verbally or physically abused on trains, a survey has revealed.

Blind and visually impaired passengers have also been targeted, with 41 per cent admitting they had been subjected to abuse on their commute.

In total, more than a quarter of disabled rail travellers said they had suffered a hate crime or abuse, the poll for the Action for Rail campaign showed.

Campaigners fear proposed railway staff cuts will only heighten the abuse, with 14,000 guards potentially being lost in the next six years.

TUC general secretary and Action for Rail chairman Frances O'Grady said: 'These findings are disturbing and show why the government must rethink its plans for the railways. Giving train companies the green light to slash staffing on trains and stations will increase the risk of passengers being verbally and physically abused.

'No one deserves to travel in fear or to be left without vital assistance.'

About 81 per cent of disabled commuters said train travel would be more difficult if staff were shed.

However, David Sindall, head of disability and inclusion for the Association of Train Operating Companies, said: 'Record numbers of people with disabilities are travelling by train and facilities for disabled passengers are better now than they've ever been.'

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