Heathrow poor for disabled travellers, regulator says
Heathrow Airport has been rated poor for disabled travellers in a report from the UK's aviation regulator. Some passengers were not treated with "dignity and respect" with waits of one to two hours to get off planes, the Civil Aviation Authority said. Manchester, East Midlands and Exeter airports also received the low rating, but 26 airports were given a good or very good rating. Heathrow said it was addressing the issues raised in the report.